Waterways Ireland IT managed services.
Contract notice
Services
Section I: Contracting authority
I.1)Name, addresses and contact point(s)
Waterways Ireland
2 Sligo Road, Co. Fermanagh
Contact point(s): Information Technology
For the attention of: Brian Cleland
BT74 7JY Enniskillen
UNITED KINGDOM
Telephone: +44 2866346282
E-mail:
Internet address(es):
General address of the contracting authority: http://www.waterwaysireland.org
Address of the buyer profile: http://www.etenders.gov.ie/search/Search_AuthProfile.aspx?ID=AA01654
Further information can be obtained from: Waterways Ireland
2 Sligo Road, Co. Fermanagh
Contact point(s): Information Technology
For the attention of: Mr Brian Cleland
BT74 7JY Enniskillen
UNITED KINGDOM
Telephone: +44 2866346282
E-mail:
Internet address: http://www.waterwaysireland.org
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: Waterways Ireland
2 Sligo Road, Co. Fermanagh
Contact point(s): Information Technology
For the attention of: Mr Brian Cleland
BT74 7JY Enniskillen
UNITED KINGDOM
Telephone: +44 2866346282
E-mail:
Internet address: http://www.waterwaysireland.org
Tenders or requests to participate must be sent to: Waterways Ireland
2 Sligo Road, Co. Fermanagh
Contact point(s): InformationTechnology
For the attention of: Mr Brian Cleland
BT74 7JY Enniskillen
UNITED KINGDOM
Telephone: +44 2866346282
E-mail:
Internet address: http://www.waterwaysireland.org
I.2)Type of the contracting authority
Body governed by public law
I.3)Main activity
General public services
I.4)Contract award on behalf of other contracting authorities
The contracting authority is purchasing on behalf of other contracting authorities: no
Section II: Object of the contract
II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:
Waterways Ireland IT managed services.
II.1.2)Type of contract and location of works, place of delivery or of performance
Services
Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: Sites throughout Ireland (North and South).
Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: Sites throughout Ireland (North and South).
NUTS code IE
II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)
The contract will consist of a number of elements:
- The core IT Managed Service encompassing, inter alia, support of all information technology based IT systems, servers, desktops, laptops, mobile devices, printers and other peripherals,
- Helpdesk services,
- The management of the LAN and wireless networks at all sites,
- Continuous process improvement in line with WI ICT strategy and changing technology with specialist advice & services as required,
- Hardware & software asset licence maintenance,
- Vendor software security updates in line with best practice,
- Technical refresh(s) software,
- Onsite resource for frontline helpdesk support (conditional on budget),
- The provision of the following optional services may also be required during the lifetime of the contract if requested by Waterways Ireland,
- Specialist training courses,
- Technical refresh(s) of hardware,
- Wireless site extensions.
- The core IT Managed Service encompassing, inter alia, support of all information technology based IT systems, servers, desktops, laptops, mobile devices, printers and other peripherals,
- Helpdesk services,
- The management of the LAN and wireless networks at all sites,
- Continuous process improvement in line with WI ICT strategy and changing technology with specialist advice & services as required,
- Hardware & software asset licence maintenance,
- Vendor software security updates in line with best practice,
- Technical refresh(s) software,
- Onsite resource for frontline helpdesk support (conditional on budget),
- The provision of the following optional services may also be required during the lifetime of the contract if requested by Waterways Ireland,
- Specialist training courses,
- Technical refresh(s) of hardware,
- Wireless site extensions.
Note: to register your interest in this notice and obtain any additional information please visit the eTenders web site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=393192.
II.1.6)Common procurement vocabulary (CPV)
72222300, 50312610, 72223000, 50300000, 72222000, 72228000, 72253000, 72500000
II.1.7)Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA): yes
II.1.8)Lots
This contract is divided into lots: no
II.1.9)Information about variants
Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:
The contract is for the provision of an overarching IT managed support service for all Waterways Ireland sites.
Estimated value excluding VAT: 800 000 GBP
Estimated value excluding VAT: 800 000 GBP
II.2.2)Information about options
Options: no
II.2.3)Information about renewals
This contract is subject to renewal: no
II.3)Duration of the contract or time limit for completion
Starting 1.8.2012. Completion 31.7.2017
Section III: Legal, economic, financial and technical information
III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
[Waterways Ireland/The Contracting Authority] may require guarantees or other forms of security acceptable to it.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
Subject to the status and involvement of the parties, [Waterways Ireland/the Contracting Authority] may require parties to commit to joint and several liability in respect of the contract. Alternatively, [Waterways Ireland/the Contracting Authority] may expect the lead operator to take total responsibility or require a consortium to form a legal entity before entering into the contract. [Waterways Ireland/The Contracting Authority] may require collateral warranties, parent company guarantees and/or performance bonds as applicable to be entered into by other involved economic operators.
III.1.4)Other particular conditions
The performance of the contract is subject to particular conditions: yes
Description of particular conditions: The successful candidate will be required to sign Waterways Ireland's service level agreement - a draft copy will be made available at Tender Stage.
Description of particular conditions: The successful candidate will be required to sign Waterways Ireland's service level agreement - a draft copy will be made available at Tender Stage.
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
Information and formalities necessary for evaluating if the requirements are met: (1) All candidates will be required to produce a certificate or declaration demonstrating that they are not bankrupt or the subject of an administration order, are not being wound-up, have not granted a trust deed, are not the subject of a petition presented for sequestration of their estate, have not had a receiver, manager or administrator appointed and are not otherwise apparently insolvent;
(2) All candidates will be required to produce a certificate or declaration demonstrating that the candidate, their directors, or any other person who has powers of representation, decision or control of the candidate has not been convicted of conspiracy, corruption, bribery, or money laundering. Failure to provide such a declaration will result in the candidate being declared ineligible and they will not be selected to participate in this procurement process;
(3) All candidates will be required to produce a certificate or declaration demonstrating that they have not been convicted of a criminal offence relating to the conduct of their business or profession;
(4) All candidates will be required to produce a certificate or declaration demonstrating that they have not committed an act of grave misconduct in the course of their business or profession;
(5) All candidates must comply with the requirements of the State in which they are established, regarding registration on the professional or trade register;
(6) Any candidate found to be guilty of serious misrepresentation in providing any information required, may be declared ineligible and not selected to continue with this procurement process;
(7) All candidates will have to demonstrate that they are licensed, or a member of the relevant organisation, in the State where they are established, when the law of that State prohibits the provision of the services, described in this notice, by a person who is not so licensed or who is not a member of the relevant organisation;
(8) All candidates will be required to produce a certificate or declaration demonstrating that they have fulfilled obligations relating to the payment of social security contributions under the law or of the relevant State in which the candidate is established;
(9) All candidates will be required to produce a certificate or declaration demonstrating that they have fulfilled obligations relating to the payment of taxes under the law or of the relevant State in which the economic operator is established.
(2) All candidates will be required to produce a certificate or declaration demonstrating that the candidate, their directors, or any other person who has powers of representation, decision or control of the candidate has not been convicted of conspiracy, corruption, bribery, or money laundering. Failure to provide such a declaration will result in the candidate being declared ineligible and they will not be selected to participate in this procurement process;
(3) All candidates will be required to produce a certificate or declaration demonstrating that they have not been convicted of a criminal offence relating to the conduct of their business or profession;
(4) All candidates will be required to produce a certificate or declaration demonstrating that they have not committed an act of grave misconduct in the course of their business or profession;
(5) All candidates must comply with the requirements of the State in which they are established, regarding registration on the professional or trade register;
(6) Any candidate found to be guilty of serious misrepresentation in providing any information required, may be declared ineligible and not selected to continue with this procurement process;
(7) All candidates will have to demonstrate that they are licensed, or a member of the relevant organisation, in the State where they are established, when the law of that State prohibits the provision of the services, described in this notice, by a person who is not so licensed or who is not a member of the relevant organisation;
(8) All candidates will be required to produce a certificate or declaration demonstrating that they have fulfilled obligations relating to the payment of social security contributions under the law or of the relevant State in which the candidate is established;
(9) All candidates will be required to produce a certificate or declaration demonstrating that they have fulfilled obligations relating to the payment of taxes under the law or of the relevant State in which the economic operator is established.
III.2.2)Economic and financial ability
Information and formalities necessary for evaluating if the requirements are met: (1) All candidates will be required to provide a reference from their bank;
(2) All candidates will be required to provide evidence of relevant professional risk indemnity insurance;
(3) All candidates will be required to provide a statement, covering the 3 previous financial years including the overall turnover of the candidate and the turnover in respect of the activities which are of a similar type to the subject matter of this notice;
(4) All candidates will be required to provide statements of accounts or extracts from those accounts relating to their business.
(2) All candidates will be required to provide evidence of relevant professional risk indemnity insurance;
(3) All candidates will be required to provide a statement, covering the 3 previous financial years including the overall turnover of the candidate and the turnover in respect of the activities which are of a similar type to the subject matter of this notice;
(4) All candidates will be required to provide statements of accounts or extracts from those accounts relating to their business.
III.2.3)Technical capacity
Information and formalities necessary for evaluating if the requirements are met:
(1) A statement of the candidate's average annual number of staff and managerial staff over the previous 3 years;
(2) Details of the educational and professional qualifications of their managerial staff; and those of the person(s) who would be responsible for providing the services or carrying out the work or works under the contract;
(3) All candidates will be required to provide certification drawn up by an independent body attesting the compliance of the economic operator with quality assurance standards based on the relevant European standards;
(4) A statement of the principal goods sold or services provided by the supplier or the services provider in the past 3 years, detailing the dates on which the goods were sold or the services provided; the consideration received; the identity of the person to whom the goods were sold or the services were provided;
(5) A check may be carried out by the contracting authority or by a competent official body of the State in which the candidate is established, to verify the technical capacity of the candidate; and if relevant, on the candidates study and research facilities and quality control measures;
(6) An indication of the proportion of the contract which the services provider intends possibly to subcontract;
(7) A statement of the technicians or technical services available to the candidate to carry out the work under the contract; or be involved in the production of goods or the provision of services under the contract; particularly those responsible for quality control, whether or not they are independent of the candidate.
(1) A statement of the candidate's average annual number of staff and managerial staff over the previous 3 years;
(2) Details of the educational and professional qualifications of their managerial staff; and those of the person(s) who would be responsible for providing the services or carrying out the work or works under the contract;
(3) All candidates will be required to provide certification drawn up by an independent body attesting the compliance of the economic operator with quality assurance standards based on the relevant European standards;
(4) A statement of the principal goods sold or services provided by the supplier or the services provider in the past 3 years, detailing the dates on which the goods were sold or the services provided; the consideration received; the identity of the person to whom the goods were sold or the services were provided;
(5) A check may be carried out by the contracting authority or by a competent official body of the State in which the candidate is established, to verify the technical capacity of the candidate; and if relevant, on the candidates study and research facilities and quality control measures;
(6) An indication of the proportion of the contract which the services provider intends possibly to subcontract;
(7) A statement of the technicians or technical services available to the candidate to carry out the work under the contract; or be involved in the production of goods or the provision of services under the contract; particularly those responsible for quality control, whether or not they are independent of the candidate.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service
Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: yes
Section IV: Procedure
IV.1)Type of procedure
IV.1.1)Type of procedure
Restricted
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
Envisaged minimum number 5
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria
The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction
An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:
PQQ ref: 2012 IT Managed Services
IV.3.2)Previous publication(s) concerning the same contract
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
IV.3.4)Time limit for receipt of tenders or requests to participate
13.4.2012 - 16:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
1.5.2012
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up
English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening tenders
Section VI: Complementary information
VI.1)Information about recurrence
VI.2)Information about European Union funds
VI.3)Additional information
(ET Ref:393192).
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
Waterways Ireland
2 Sligo Road
BT74 7JY Enniskillen
UNITED KINGDOM
Telephone: +44 2866323004
Internet address: www.waterwaysireland.org
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained
VI.5)Date of dispatch of this notice:
6.3.2012