Supply of Experts by Experience Services.
Prior information notice
Services
Section I: Contracting authority
I.1)Name, addresses and contact point(s)
Care Quality Commission
103-105 Bunhill Row
Contact point(s): Care Quality Commission
For the attention of: Fahrel Faulkner
EC1Y 8TG London
UNITED KINGDOM
Telephone: +44 2074489086
E-mail: [email protected]
Internet address(es):
General address of the contracting authority: www.cqc.org.uk
Further information can be obtained from: The above mentioned contact point(s)
I.2)Type of the contracting authority
Other: Non Departmental Government Body
I.3)Main activity
Health
I.4)Contract award on behalf of other contracting authorities
The contracting authority is purchasing on behalf of other contracting authorities: no
Section II.B: Object of the contract (Supplies or services)
II.1)Title attributed to the contract by the contracting authority:
Supply of Experts by Experience Services.
II.2)Type of contract and place of delivery or of performance
Service category No 25: Health and social services
NUTS code UKH,UKI,UKF,UKG,UKJ,UKK,UK,UKD,UKC
II.3)Information on framework agreement
II.4)Short description of nature and quantity or value of supplies or services:
Health and social work services. Health services. Miscellaneous health services. Administrative healthcare services. Health training services. The Care Quality Commission (CQC) is seeking to appoint organisations to provide services connected to its Experts by Experience programme in England from 1.12.2015.
Estimated cost excluding VAT:
Range: between 10 489 000 and 21 000 000 GBP
Estimated cost excluding VAT:
Range: between 10 489 000 and 21 000 000 GBP
Lots
This contract is divided into lots: yesII.5)Common procurement vocabulary (CPV)
85000000, 85100000, 85140000, 75122000, 80561000
II.6)Scheduled date for start of award procedures
26.10.2015
II.7)Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA): yes
II.8)Additional information:
Previous PINs (published on 27.3.2015 and 30.4.2015) sought expressions of interest from interested bidders. The Care Quality Commission (CQC) is now issuing this PIN, and is now issuing the Invitation to Tender (ITT) to all those who have expressed interest for the provision of Experts by Experience (ExE) Services in England from 1.12.2015. Contracts will be awarded without further publication.
Background
A.CQC is looking for organisations to provide ExE Services that will include the attraction, recruitment, training, management and deployment of ExE.
B.ExE are people from diverse backgrounds who use regulated services or have done so in within the past 5 years and/or care for people who do so. These ExE are required by CQC to take part in its inspections events and other events. They bring knowledge, skills and experience in the use of services which enables them to communicate with other people who use services.
C.CQC carries out comprehensive or focused inspections:
- A comprehensive inspection event is planned in advance, and includes all aspects of the health and care service.
- A focused inspection event is unplanned. This may happen at short notice and could take place if there are areas of concern that have been raised during a comprehensive inspection event or through on going monitoring work.
These organisations will be responsible for managing ExE on a day-to-day basis. They will be required to co-ordinate, and arrange activities including but not limited to the following:
- Source a diverse range of ExE that meet the profiles outlined above.
- Interview ExE to ensure they are suitable for the role
- Carry out DBS checks on all ExE and any support workers they may have
- Carry out training of ExE both with CQC and separately
- Organise any reasonable adjustments to enable ExE to perform their activities
- Allocate appropriate ExE for inspections, Mental Health Act visits and any other work
- Pay ExE and their support workers for carrying out their work
- Provide ongoing support to, and performance manage, ExE - including support around benefits, and emotional support where necessary
- Address any performance issues of ExE in a timely and appropriate manner
- Take part in meetings and discussions with the CQC programme management team
- Take part in programme development activities
- Work collaboratively with other organisations engaged in the programme
Through the organisations CQC requires to access ExE with the following (but not limited to) backgrounds:
- People in the early stages of dementia or their family carers
- Older people with experience of using health and/or social care services, or their family carers
- People who have used mental health services, including those who have recently been or are currently detained under the Mental Health Act
- People who have used substance misuse services
- People with learning disabilities
- Family carers of people with profound and multiple learning disabilities, complex needs, and/or behaviour that is described as to be challenging.
- People with physical and/or sensory impairments
- Family carers of children and young people who use care services, including mental health services
- Children young people who use services
- People who have recently used maternity services
Duration of contract(s)
Initial periods of 18 months with option(s) (exercisable at CQC's sole discretion) to extend the contracts for period(s) up to but not more than an additional 18 months in total.
Brief description of the award procedure
CQC intend to undertake the following process including but not limited to: Invitation to tender, evaluation (including presentations) and award. The Light Touch regime set out in Section 7 of Part 3 of the Public Contracts Regulations 2015 applies.
Expression of Interest to Participate in the Procurement
Previous PINs (published on 27.3.2015 and 30.4.2015) sought expressions of interest from interested bidders and CQC is now issuing the Invitation to Tender to all those who have expressed an interest. CQC will be contacting those that expressed interest directly. Contracts will be awarded without further publication.
Background
A.CQC is looking for organisations to provide ExE Services that will include the attraction, recruitment, training, management and deployment of ExE.
B.ExE are people from diverse backgrounds who use regulated services or have done so in within the past 5 years and/or care for people who do so. These ExE are required by CQC to take part in its inspections events and other events. They bring knowledge, skills and experience in the use of services which enables them to communicate with other people who use services.
C.CQC carries out comprehensive or focused inspections:
- A comprehensive inspection event is planned in advance, and includes all aspects of the health and care service.
- A focused inspection event is unplanned. This may happen at short notice and could take place if there are areas of concern that have been raised during a comprehensive inspection event or through on going monitoring work.
These organisations will be responsible for managing ExE on a day-to-day basis. They will be required to co-ordinate, and arrange activities including but not limited to the following:
- Source a diverse range of ExE that meet the profiles outlined above.
- Interview ExE to ensure they are suitable for the role
- Carry out DBS checks on all ExE and any support workers they may have
- Carry out training of ExE both with CQC and separately
- Organise any reasonable adjustments to enable ExE to perform their activities
- Allocate appropriate ExE for inspections, Mental Health Act visits and any other work
- Pay ExE and their support workers for carrying out their work
- Provide ongoing support to, and performance manage, ExE - including support around benefits, and emotional support where necessary
- Address any performance issues of ExE in a timely and appropriate manner
- Take part in meetings and discussions with the CQC programme management team
- Take part in programme development activities
- Work collaboratively with other organisations engaged in the programme
Through the organisations CQC requires to access ExE with the following (but not limited to) backgrounds:
- People in the early stages of dementia or their family carers
- Older people with experience of using health and/or social care services, or their family carers
- People who have used mental health services, including those who have recently been or are currently detained under the Mental Health Act
- People who have used substance misuse services
- People with learning disabilities
- Family carers of people with profound and multiple learning disabilities, complex needs, and/or behaviour that is described as to be challenging.
- People with physical and/or sensory impairments
- Family carers of children and young people who use care services, including mental health services
- Children young people who use services
- People who have recently used maternity services
Duration of contract(s)
Initial periods of 18 months with option(s) (exercisable at CQC's sole discretion) to extend the contracts for period(s) up to but not more than an additional 18 months in total.
Brief description of the award procedure
CQC intend to undertake the following process including but not limited to: Invitation to tender, evaluation (including presentations) and award. The Light Touch regime set out in Section 7 of Part 3 of the Public Contracts Regulations 2015 applies.
Expression of Interest to Participate in the Procurement
Previous PINs (published on 27.3.2015 and 30.4.2015) sought expressions of interest from interested bidders and CQC is now issuing the Invitation to Tender to all those who have expressed an interest. CQC will be contacting those that expressed interest directly. Contracts will be awarded without further publication.
Information about lots
Title attributed to the contract by the contracting authority: Lot No: 1 Lot title: North1)Short description:
Ex by Ex Services for the North Region.
2)Common procurement vocabulary (CPV)
85000000, 85100000, 85140000, 75122000, 80561000
3)Quantity or scope:
See below.
Estimated cost excluding VAT:
Range: between 2 936 920 and 5 880 000 GBP
Estimated cost excluding VAT:
Range: between 2 936 920 and 5 880 000 GBP
5)Additional information about lots:
Title attributed to the contract by the contracting authority: Lot No: 2 Lot title: Central
1)Short description:
Ex by Ex Services for the Central Region.
2)Common procurement vocabulary (CPV)
85000000, 85100000, 85140000, 75122000, 80561000
3)Quantity or scope:
Estimated cost excluding VAT:
Range: between 3 146 700 and 6 300 000 GBP
Range: between 3 146 700 and 6 300 000 GBP
5)Additional information about lots:
Title attributed to the contract by the contracting authority: Lot No: 3 Lot title: London
1)Short description:
Ex by Ex Services for the London Region.
2)Common procurement vocabulary (CPV)
85000000, 85100000, 85140000, 75122000, 80561000
3)Quantity or scope:
Estimated cost excluding VAT:
Range: between 1 258 680 and 2 520 000 GBP
Range: between 1 258 680 and 2 520 000 GBP
5)Additional information about lots:
Title attributed to the contract by the contracting authority: Lot No: 4 Lot title: South
1)Short description:
Ex by Ex Services for the South Region.
2)Common procurement vocabulary (CPV)
85000000, 85100000, 85140000, 75122000, 80561000
3)Quantity or scope:
Estimated cost excluding VAT:
Range: between 3 146 700 and 6 300 000 GBP
Range: between 3 146 700 and 6 300 000 GBP
4)Indication about different date for start of award procedures and/or duration of contract
Duration in months: 18( from the award of the contract)
5)Additional information about lots:
Section III: Legal, economic, financial and technical information
III.1)Conditions relating to the contract
III.1.1)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
As detailed in the ITT.
III.2)Conditions for participation
III.2.1)Information about reserved contracts
Section VI: Complementary information
VI.1)Information about European Union funds
VI.2)Additional information:
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=149975224
GO Reference: GO-2015629-PRO-6732888.VI.3)Information on general regulatory framework
VI.4)Date of dispatch of this notice:
29.6.2015