Provision of Smartcard Bureau Services.
Contract notice - utilities
Services
Section I: Contracting entity
I.1)Name, addresses and contact point(s)
Rail Settlement Plan Limited
2nd Floor, 200 Aldersgate Street
For the attention of: Roger Petty
EC1A 4HD London
UNITED KINGDOM
Telephone: +44 2078418086
E-mail: [email protected]
Further information can be obtained from: Rail Settlement Plan Limited
2nd Floor, 200 Aldersgate Street
For the attention of: Roger Petty
EC1A 4HD London
UNITED KINGDOM
Telephone: +44 2078418086
E-mail: [email protected]
Specifications and additional documents (including documents for a dynamic purchasing system) can be obtained from: Rail Settlement Plan Limited
2nd Floor , 200 Aldersgate
For the attention of: Roger Petty
EC1A 4HD London
UNITED KINGDOM
Telephone: +44 2078418086
E-mail: [email protected]
Tenders or requests to participate must be sent to: Rail Settlement Plan Limited
2nd Floor, 200 Aldersgate Street
For the attention of: Roger Petty
EC1A 4HD London
UNITED KINGDOM
Telephone: +44 2078418086
E-mail: [email protected]
I.2)Main activity
Railway services
I.3)Contract award on behalf of other contracting entities
Section II: Object of the contract
II.1)Description
II.1.1)Title attributed to the contract by the contracting entity:
Provision of Smartcard Bureau Services.
II.1.2)Type of contract and location of works, place of delivery or of performance
Services
Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: Initially in the South East of England rail network with scope to extend nationally in the UK and to other public transport service providers.
Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: Initially in the South East of England rail network with scope to extend nationally in the UK and to other public transport service providers.
NUTS code UK
II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
The notice involves the establishment of a framework agreement
II.1.4)Information on framework agreement
Framework agreement with a single operator
Range: between 2 000 000 and 10 000 000 GBP
Duration of the framework agreement
Duration in years: 3Estimated total value of purchases for the entire duration of the framework agreement
Estimated value excluding VATRange: between 2 000 000 and 10 000 000 GBP
II.1.5)Short description of the contract or purchase(s):
Rail Settlement Plan Limited (RSP) is a company owned by the UK franchised Train Operating Companies (TOCs). RSP provides and manages on behalf of TOCs a number of shared services, ranging from the provision of ticket stock to the allocation of industry revenue.
RSP is currently working with TOCs to provide a 'smart ticketing' infrastructure at stations in the South East of England.
RSP is seeking to appoint a supplier for Smartcard Bureau Services including identification of the optimum platform available for the application, ITSO shell design, encoding, printing, fulfilment and despatch.
Customers will be able to apply for a SEFT smartcard via RSP authorised card issuers Web Ticket Issuing System (WebTIS) or by completing a paper application form. The Supplier will create and despatch personalised smartcards and associated materials to customers designated address, based upon application responses. This High Capacity smartcard will be encoded with an ITSO shell that maximises the available product storage capacity in line with ITSO specifications alternative parameters, whilst optimising transaction speed. Printing shall cater for multiple card designs. Covering letters shall cater for multiple designs and content. Initially, personalised smartcards will be encoded with ITSO shell and may be encoded with point-to-point season tickets. As the programme progresses, a range of ITSO Product Entities (IPEs) will become available to customers and therefore require encoding.
RSP is also seeking a cost effective solution for smartcards usable as temporary cards. This solution could develop into the supply of smartcards not retained by the customer, for example temporary replacement for lost High Capacity Cards, single trip cards and visitor cards. These Shorter Life smartcards e.g. up to one year, do not require the product storage capacity of the High Capacity smartcard, however they must be able to store full size IPE's, as space saving IPEs (TYP27, 28 and 29) are not supported by RSPS3002. It is envisaged that Shorter Life cards will be anonymous i.e. not personalised to the cardholder. They will be supplied printed and encoded with an ITSO shell and possibly IPE(s).
Smartcard implementations shall be ITSO compliant to 2.1.4 (or above) and RSPS3002 as amended, particularly regarding product storage capacity and transaction speeds. Qualifying Tenderers shall provide test smartcards encoded with ITSO shell and IPEs using test ITSO Security Application Modules (ISAMs) provided by RSP prior to completion of the Invitation to Negotiate (ITN) stage of the tender process.
Smartcards will be required to interface with a full range of Point of Service Terminals (POSTs) including, but not limited to, Ticket Vending Machines (TVMs), automatic gates, platform validators and handheld terminals.
Subject to the terms of the framework agreement, the goods/services to be provided under the framework may be provided directly to RSP, other public transport service providers and/or TOCS (from time to time and including any other entities akin to or replacing TOCs)
RSP is currently working with TOCs to provide a 'smart ticketing' infrastructure at stations in the South East of England.
RSP is seeking to appoint a supplier for Smartcard Bureau Services including identification of the optimum platform available for the application, ITSO shell design, encoding, printing, fulfilment and despatch.
Customers will be able to apply for a SEFT smartcard via RSP authorised card issuers Web Ticket Issuing System (WebTIS) or by completing a paper application form. The Supplier will create and despatch personalised smartcards and associated materials to customers designated address, based upon application responses. This High Capacity smartcard will be encoded with an ITSO shell that maximises the available product storage capacity in line with ITSO specifications alternative parameters, whilst optimising transaction speed. Printing shall cater for multiple card designs. Covering letters shall cater for multiple designs and content. Initially, personalised smartcards will be encoded with ITSO shell and may be encoded with point-to-point season tickets. As the programme progresses, a range of ITSO Product Entities (IPEs) will become available to customers and therefore require encoding.
RSP is also seeking a cost effective solution for smartcards usable as temporary cards. This solution could develop into the supply of smartcards not retained by the customer, for example temporary replacement for lost High Capacity Cards, single trip cards and visitor cards. These Shorter Life smartcards e.g. up to one year, do not require the product storage capacity of the High Capacity smartcard, however they must be able to store full size IPE's, as space saving IPEs (TYP27, 28 and 29) are not supported by RSPS3002. It is envisaged that Shorter Life cards will be anonymous i.e. not personalised to the cardholder. They will be supplied printed and encoded with an ITSO shell and possibly IPE(s).
Smartcard implementations shall be ITSO compliant to 2.1.4 (or above) and RSPS3002 as amended, particularly regarding product storage capacity and transaction speeds. Qualifying Tenderers shall provide test smartcards encoded with ITSO shell and IPEs using test ITSO Security Application Modules (ISAMs) provided by RSP prior to completion of the Invitation to Negotiate (ITN) stage of the tender process.
Smartcards will be required to interface with a full range of Point of Service Terminals (POSTs) including, but not limited to, Ticket Vending Machines (TVMs), automatic gates, platform validators and handheld terminals.
Subject to the terms of the framework agreement, the goods/services to be provided under the framework may be provided directly to RSP, other public transport service providers and/or TOCS (from time to time and including any other entities akin to or replacing TOCs)
II.1.6)Common procurement vocabulary (CPV)
30162000, 60210000
II.1.7)Information about Government Procurement Agreement (GPA)
II.1.8)Information about lots
II.1.9)Information about variants
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:
The high capacity ITSO compliant smartcard is to be used as an 'electronic wallet', containing but not limited to, ITSO products. Initially this will cover those rail customers in the South East of England currently using point to point season tickets. Later phases will add products/tickets which can be loaded into the smartcard/wallet. The smartcard shall be interoperable across all POSTs including, but not limited to, TVMs, automatic gates, platform validators and handheld terminals. Additionally, Shorter Life smartcards may be required.
II.2.2)Information about options
Options: yes
Description of these options: RSP shall have the right to extend any agreement awarded by one year dependent on prevailing market conditions and contract performance.
Description of these options: RSP shall have the right to extend any agreement awarded by one year dependent on prevailing market conditions and contract performance.
II.2.3)Information about renewals
This contract is subject to renewal: no
II.3)Duration of the contract or time limit for completion
Duration in months: 36 (from the award of the contract)
Section III: Legal, economic, financial and technical information
III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
RSP's particular requirements will be set out in the ITN documentation and RSP reserves the right to require guarantees over performance
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
Details to be provided in the Invitation to Negotiate
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
Where a consortium or other grouping of tenderers submits a bid, such consortia or grouping must nominate a lead organisation to deal with RSP Ltd on all matters relating to the Agreement. All consortium members or grouping will be required to be jointly and severally liable in respect to the obligations and liabilities relating to the Agreement
III.1.4)Other particular conditions:
The performance of the contract is subject to particular conditions: yes
Description of particular conditions: Smartcard Bureau Services shall be compliant to ITSO 2.1.4 or above and RSPS3002 as amended, as a minimum
Description of particular conditions: Smartcard Bureau Services shall be compliant to ITSO 2.1.4 or above and RSPS3002 as amended, as a minimum
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
Information and formalities necessary for evaluating if the requirements are met: Details required are included within the Pre-Qualification Questionnaire
III.2.2)Economic and financial ability
Information and formalities necessary for evaluating if the requirements are met: Details required are included within the Pre-Qualification Questionnaire
III.2.3)Technical capacity
Information and formalities necessary for evaluating if the requirements are met: Details required are included within the Pre-Qualification Questionnaire. Proof of Concept testing shall be carried out prior to Tenderer selection being finalised.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service
Section IV: Procedure
IV.1)Type of procedure
IV.1.1)Type of procedure
Negotiated
Some candidates have already been selected (if appropriate under certain types of negotiated procedures): no
Some candidates have already been selected (if appropriate under certain types of negotiated procedures): no
IV.2)Award criteria
IV.2.1)Award criteria
The most economically advantageous tender in terms of the criteria stated in the specifications or in the invitation to tender or to negotiate
IV.2.2)Information about electronic auction
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting entity:
IV.3.2)Previous publication(s) concerning the same contract
Periodic indicative notice
Notice number in the OJEU: 2012/S 247-408050 of 22.12.2012
IV.3.3)Conditions for obtaining specifications and additional documents
Time limit for receipt of requests for documents or for accessing documents: ..
IV.3.4)Time limit for receipt of tenders or requests to participate
30.10.2013 - 12:00
IV.3.5)Language(s) in which tenders or requests to participate may be drawn up
English.
IV.3.6)Minimum time frame during which the tenderer must maintain the tender
IV.3.7)Conditions for opening of tenders
Section VI: Complementary information
VI.1)Information about recurrence
VI.2)Information about European Union funds
VI.3)Additional information:
Details of the full requirements and a draft contract will be made available in the Invitation to Negotiate (ITN) document which will be provided to shortlisted respondents.
Whilst it is intended that a maximum of five of the highest scoring submissions will be invited to participate in the ITN advertised, RSP reserves the right to alter the number of invitees.
(MT Ref:108702)
Any party wishing to express an interest in the provision of RSP's requirements shall be required to complete and forward to RSP by the deadline set out in this notice a Prequalification Questionnaire (PQQ). A PQQ may be obtained upon request by email at [email protected]
Responses shall be submitted electronically in either MS Word or PDF format and forwarded to the email address provided in the PQQ and Tender Documentation.Details of the full requirements and a draft contract will be made available in the Invitation to Negotiate (ITN) document which will be provided to shortlisted respondents.
Whilst it is intended that a maximum of five of the highest scoring submissions will be invited to participate in the ITN advertised, RSP reserves the right to alter the number of invitees.
(MT Ref:108702)
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained
VI.5)Date of dispatch of this notice:
27.9.2013