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LPG4801 Translation, Transcription and Interpretation Services.

Contract award notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

London Borough of Tower Hamlets
Mulberry Place
Contact point(s): Corporate Services
For the attention of: Mr Andrew Shorter
E14 2BG London
United Kingdom
Telephone: +44 2073644099
E-mail:

Internet address(es):

General address of the contracting authority: http://www.towerhamlets.gov.uk

Address of the buyer profile: https://procontract.due-north.com/register

Electronic access to information: https://procontract.due-north.com/register

Electronic submission of tenders and requests to participate: https://procontract.due-north.com/register

I.2)Type of the contracting authority
Regional or local authority
I.3)Main activity
General public services
I.4)Contract award on behalf of other contracting authorities
The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract
LPG4801 Translation, Transcription and Interpretation Services.
II.1.2)Type of contract and location of works, place of delivery or of performance
Services
Service category No 27: Other services
Main site or location of works, place of delivery or of performance: London Borough of Tower Hamlets.
NUTS code
II.1.3)Information about a framework agreement or a dynamic purchasing system (DPS)
II.1.4)Short description of the contract or purchase(s)
Tower Hamlets council is seeking a service provider to deliver Translation, Transcription and Interpretation Services. With 4 149 interpretations and translations performed by external suppliers in 2013/14, and 63 transcriptions carried out in 2014, the provider will need to have the capacity to meet the diverse language needs of the growing population of the borough. The service provider will be required to work closely with the following directorates whom will utilise this service frequently: Development and Renewal, Communities and Localities, Resources, and Education, Social Care and Wellbeing.
 The contract has been split into 3 separate lots:
 Lot 1: Translation Services;
 Lot 1 Total value: 45 000 GBP.
 This will relate to the translation of written documents such as booklets, emails, and letters from 1 language into their complete and accurate meaning in another language.
 Lot 2: Interpretation Services;
 Lot 2 Total value: 369 000 GBP.
 This will relate to the act of oral translation for parties conversing in different languages. This translation takes place verbally and through many different methods including face to face, telephone, and video interpretation.
 This lot also includes British Sign Language interpretation.
 Lot 3: Transcription Services
 Lot 3 Total value: 36 000 GBP.
 This will relate to the conversion of spoken words into printed/written versions.
 Bidders are invited to bid for 1 or more lots. The council encourages organisations to come together and bid as a consortium, with 1 lead supplier working with 1 or more organisations.
 LBTH will however contract with the lead supplier in this situation.
II.1.5)Common procurement vocabulary (CPV)

79530000, 79900000, 79540000

II.1.6)Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA): no
II.2)Total final value of contract(s)
II.2.1)Total final value of contract(s)
Excluding VAT

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure
Open
IV.2)Award criteria
IV.2.1)Award criteria
The most economically advantageous tender in terms of
1. Quality. Weighting 60
2. Price. Weighting 40
IV.2.2)Information about electronic auction
An electronic auction has been used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority
LPG4801
IV.3.2)Previous publication(s) concerning the same contract

Prior information notice

Notice number in the OJEU: 2015/S 127-233340 of 4.7.2015

Section V: Award of contract

Contract No: LPG4801 Translation, Transcription and Interpretation Services Lot No: 1 - Lot title: Translation Services
V.1)Date of contract award decision:
8.7.2016
V.2)Information about offers
Number of offers received: 9
Number of offers received by electronic means: 9
V.3)Name and address of economic operator in favour of whom the contract award decision has been taken

DA Languages Ltd
Sand House, 22-24 Greenwood Street, Cheshire
WA14 1RZ Altrincham
United Kingdom

V.4)Information on value of contract
Initial estimated total value of the contract:
Value: 0 GBP
Excluding VAT
Total final value of the contract:
Excluding VAT
If annual or monthly value:
Number of years: 0
V.5)Information about subcontracting
Contract No: LPG4801 Translation, Transcription and Interpretation Services Lot No: 2 - Lot title: Interpretation Services
V.1)Date of contract award decision:
8.7.2016
V.2)Information about offers
Number of offers received: 7
Number of offers received by electronic means: 7
V.3)Name and address of economic operator in favour of whom the contract award decision has been taken

Oncall Interpreters Ltd
1st Floor Farringdon House, 105 Farringdon Road
EC1R 3BU London
United Kingdom

V.4)Information on value of contract
Initial estimated total value of the contract:
Value: 0 GBP
Excluding VAT
Total final value of the contract:
Excluding VAT
If annual or monthly value:
Number of years: 0
V.5)Information about subcontracting
Contract No: LPG4801 Translation, Transcription and Interpretation Services Lot No: 3 - Lot title: Transcription Services
V.1)Date of contract award decision:
8.7.2016
V.2)Information about offers
Number of offers received: 7
Number of offers received by electronic means: 7
V.3)Name and address of economic operator in favour of whom the contract award decision has been taken

Wordwave International Ltd
8th Floor, 165 Fleet Street
EC4A 2DY London
United Kingdom

V.4)Information on value of contract
Initial estimated total value of the contract:
Value: 0 GBP
Excluding VAT
Total final value of the contract:
Excluding VAT
If annual or monthly value:
Number of years: 0
V.5)Information about subcontracting

Section VI: Complementary information

VI.1)Information about European Union funds
The contract is related to a project and/or programme financed by European Union funds: no
VI.2)Additional information:
VI.3)Procedures for appeal
VI.3.1)Body responsible for appeal procedures

London Borough of Tower Hamlets
Mulberry Place, 5 Clove Crescent
E14 2BG London
United Kingdom
E-mail:
Telephone: +44 2073644099
Internet address: http://www.towerhamlets.gov.uk/Home.aspx

Body responsible for mediation procedures

London Borough of Tower Hamlets
Mulberry Place, 5 Clove Crescent
E14 2BG London
United Kingdom
E-mail:
Telephone: +44 2073644099
Internet address: http://www.towerhamlets.gov.uk/Home.aspx

VI.3.2)Lodging of appeals
VI.3.3)Service from which information about the lodging of appeals may be obtained

London Borough of Tower Hamlets
Mulberry Place, 5 Clove Crescent
E14 2BG London
United Kingdom
E-mail:
Telephone: +44 2073644099
Internet address: http://www.towerhamlets.gov.uk/Home.aspx

VI.4)Date of dispatch of this notice:
18.7.2016

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