NEW Devon - Non Emergency Patient Transport Service.
Contract award notice
Services
Section I: Contracting authority
I.1)Name, addresses and contact point(s)
NHS Northern Eastern and Western Devon Clinical Commissioning Group
Newcourt House, Old Rydon Lane
For the attention of: Angela Mortley, Senior Clinical Procurement Manager
EX2 7JU Exeter
UNITED KINGDOM
E-mail:
Internet address(es):
General address of the contracting authority: http://www.newdevonccg.nhs.uk/
Address of the buyer profile: https://in-tendhost.co.uk/scwcsu/aspx/Home
I.2)Type of the contracting authority
Body governed by public law
I.3)Main activity
Health
I.4)Contract award on behalf of other contracting authorities
The contracting authority is purchasing on behalf of other contracting authorities: yes
South Devon and Torbay CCG
Section II: Object of the contract
II.1)Description
II.1.1)Title attributed to the contract
NEW Devon - Non Emergency Patient Transport Service.
II.1.2)Type of contract and location of works, place of delivery or of performance
Services
Service category No 2: Land transport services [2], including armoured car services, and courier services, except transport of mail
Service category No 2: Land transport services [2], including armoured car services, and courier services, except transport of mail
NUTS code UKK4
II.1.3)Information about a framework agreement or a dynamic purchasing system (DPS)
II.1.4)Short description of the contract or purchase(s)
The Department of Health defines non-emergency Patient Transport Services (NEPTS) as the ‘non-urgent, planned, transportation of patients with a medical need for transport to and from a premises providing NHS healthcare and between NHS healthcare providersâ.
This encompasses a wide range of vehicle types and levels of care.
Devon is the third largest county in England, covering 2 534 square miles. The county has over 750 000 residents, with a higher proportion of older people than the national average. It is also 1 of the most sparsely populated counties, with few large settlements and a dispersed rural population. The transport network is limited which results in considerable travel times, proving a barrier to access for many residents and an operational challenge for Providers.
The NEPTS contract spans the area covered by Devon County which includes 1 local authority, 2 Clinical Commissioning Groups (NHS South Devon and Torbay CCG and NHS Northern, Eastern and Western Devon CCG) and 4 acute providers.
NEW Devon CCG is actively partnering with Devon County Council in a 3 year Total Transport Project, which will be examining synergies between the different strands of public-sector transport in Devon. Patient Transport in Devon is an integral part of that work and providers will be part of the multi-organisational Transport Forum chaired by Devon County Council.
We are seeking to tender the Non-Emergency Patient Transport Service (NEPTS) for all patients registered with a Devon GP. In constructing the tender we have taken steps to ensure that there is an attractive, clear and robust specification and workload for bidders to respond to.
- We have removed the bulk high volume car-journeys from the system by looking to let the Frequent-Attendees Car Service as a separate lot through Devon County Council's Dynamic Purchasing System (DPS).
- We have focused the NEPTS contract on the core ‘traditionalâ PTS workload looking to utilise multi-use vehicles to deliver an efficient and effective service.
- Out of area patients and the smaller volumes between midnight and 7:00 will be let outside of the main NEPTS contract, through DPS, allowing bidders to choose whether they wish to add these parts onto the main NEPTS contract or not.
- A booking service in partnership with the Local Authority will deal with initial contact from the public and manage the first line of authorisation and eligibility
We are actively seeking flexible and solution-orientated companies who are keen to make a positive mark in the NEPTS market.
Our 3 key success factors to achieve from this procurement are:
1 - Provision of a quality, flexible and responsive service;
2 - Excellent communication to establish strong relationships with key stakeholders;
3 - Sustainability. We want to work with a provider who will become our partner in delivery of an improved system.
Further insight about the pressures we face, the challenges and the key drivers that move us can be found here in the joint strategic needs assessments for both CCGS.
NHS Northern, Eastern and Western Devon Joint Strategic Needs Assessment
Full details of the specification, activity, scope and requirements can be found in the specification.
This encompasses a wide range of vehicle types and levels of care.
Devon is the third largest county in England, covering 2 534 square miles. The county has over 750 000 residents, with a higher proportion of older people than the national average. It is also 1 of the most sparsely populated counties, with few large settlements and a dispersed rural population. The transport network is limited which results in considerable travel times, proving a barrier to access for many residents and an operational challenge for Providers.
The NEPTS contract spans the area covered by Devon County which includes 1 local authority, 2 Clinical Commissioning Groups (NHS South Devon and Torbay CCG and NHS Northern, Eastern and Western Devon CCG) and 4 acute providers.
NEW Devon CCG is actively partnering with Devon County Council in a 3 year Total Transport Project, which will be examining synergies between the different strands of public-sector transport in Devon. Patient Transport in Devon is an integral part of that work and providers will be part of the multi-organisational Transport Forum chaired by Devon County Council.
We are seeking to tender the Non-Emergency Patient Transport Service (NEPTS) for all patients registered with a Devon GP. In constructing the tender we have taken steps to ensure that there is an attractive, clear and robust specification and workload for bidders to respond to.
- We have removed the bulk high volume car-journeys from the system by looking to let the Frequent-Attendees Car Service as a separate lot through Devon County Council's Dynamic Purchasing System (DPS).
- We have focused the NEPTS contract on the core ‘traditionalâ PTS workload looking to utilise multi-use vehicles to deliver an efficient and effective service.
- Out of area patients and the smaller volumes between midnight and 7:00 will be let outside of the main NEPTS contract, through DPS, allowing bidders to choose whether they wish to add these parts onto the main NEPTS contract or not.
- A booking service in partnership with the Local Authority will deal with initial contact from the public and manage the first line of authorisation and eligibility
We are actively seeking flexible and solution-orientated companies who are keen to make a positive mark in the NEPTS market.
Our 3 key success factors to achieve from this procurement are:
1 - Provision of a quality, flexible and responsive service;
2 - Excellent communication to establish strong relationships with key stakeholders;
3 - Sustainability. We want to work with a provider who will become our partner in delivery of an improved system.
Further insight about the pressures we face, the challenges and the key drivers that move us can be found here in the joint strategic needs assessments for both CCGS.
NHS Northern, Eastern and Western Devon Joint Strategic Needs Assessment
http://www.devonhealthandwellbeing.org.uk/wp-content/uploads/2015/06/JSNA_Devon_Overview_2015.pdf
Torbay and South Devon CCG Joint Strategy Needs AssessmentFull details of the specification, activity, scope and requirements can be found in the specification.
II.1.5)Common procurement vocabulary (CPV)
34114122, 85100000, 60140000, 60130000, 34115200, 85110000, 85143000, 60000000
II.1.6)Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA): yes
II.2)Total final value of contract(s)
II.2.1)Total final value of contract(s)
Value: 2 152 422 GBP
Including VAT. VAT rate (%) 20
Including VAT. VAT rate (%) 20
Section IV: Procedure
IV.1)Type of procedure
IV.1.1)Type of procedure
Restricted
IV.2)Award criteria
IV.2.1)Award criteria
The most economically advantageous tender in terms of
1. Scheme overview. Weighting 6
2. Service delivery. Weighting 40
3. Workforce and training. Weighting 6
4. IM&T.; Weighting 9
5. Patient safety and quality. Weighting 17
6. Implementation. Weighting 7
7. Finance. Weighting 15
1. Scheme overview. Weighting 6
2. Service delivery. Weighting 40
3. Workforce and training. Weighting 6
4. IM&T.; Weighting 9
5. Patient safety and quality. Weighting 17
6. Implementation. Weighting 7
7. Finance. Weighting 15
IV.2.2)Information about electronic auction
An electronic auction has been used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority
SCW/NHS99PCCG/00000092/2015
IV.3.2)Previous publication(s) concerning the same contract
no
Section V: Award of contract
V.1)Date of contract award decision:
17.2.2016
V.2)Information about offers
Number of offers received: 2
V.3)Name and address of economic operator in favour of whom the contract award decision has been taken
First Care Ambulance Limited
Unit 20, St Thomas Court, Cowick Street
EX4 1AJ Exeter
UNITED KINGDOM
V.4)Information on value of contract
Initial estimated total value of the contract:
Value: 12 924 000 GBP
Including VAT. VAT rate (%) 20
Total final value of the contract:
Value: 12 914 532 GBP
Including VAT. VAT rate (%) 20
If annual or monthly value:
Number of years: 6
Value: 12 924 000 GBP
Including VAT. VAT rate (%) 20
Total final value of the contract:
Value: 12 914 532 GBP
Including VAT. VAT rate (%) 20
If annual or monthly value:
Number of years: 6
V.5)Information about subcontracting
The contract is likely to be sub-contracted: no
Section VI: Complementary information
VI.1)Information about European Union funds
The contract is related to a project and/or programme financed by European Union funds: no
VI.2)Additional information:
VI.3)Procedures for appeal
VI.3.1)Body responsible for appeal procedures
NHS Northern Eastern and Western Devon Clinical Commissioning Group
Newcourt House, Old Rydon Lane
EX2 7JU Exeter
UNITED KINGDOM
VI.3.2)Lodging of appeals
Precise information on deadline(s) for lodging appeals: The authority has allowed a minimum 10 day standstill period described in the Public Contract Regulations 2015. Unsuccessful tenderers and applicants were initial to receive reasons for the decision, including the characteristics and relative advantages of the winning bid and the reasons why the tenderer/application was unsuccessful. Deadline for lodging of appeals should be in accordance with the Regulations.
Aggrieved parties who have been harmed or are at risk of harm by breach of the procurement rules have the right to take action in the high court (England and Wales). Any such action is subject to strict time limited and must be bought in accordance with the Public Contracting Regulations 2015.
Aggrieved parties who have been harmed or are at risk of harm by breach of the procurement rules have the right to take action in the high court (England and Wales). Any such action is subject to strict time limited and must be bought in accordance with the Public Contracting Regulations 2015.
VI.3.3)Service from which information about the lodging of appeals may be obtained
South Central and West Commissioning Support Unit
Wynford House, Lufton Way
BA22 8HR Yeovil
UNITED KINGDOM
VI.4)Date of dispatch of this notice:
4.3.2016